Privacy Policy
Last updated: 2 July 2026
Who we are
DebtFreedom is operated by Vertial Holdings Pty Ltd (ABN 72 629 494 926), an Australian company. Questions or requests about your information: hello@debtfreedom.com.au.
The short version
The debts you type in stay on your device. We collect your email and a summary (total owed and number of debts) when you sign up, we only share your details with Revive Financial if you explicitly ask us to, and we never sell your data.
What we collect and why
Debts you enter. Stored in your browser on your device. They are not uploaded to our servers. You can delete them in the app at any time.
When you sign up. Your email address, your agreement to this policy and the Terms, whether you opted into tips emails, the time you agreed, whether you chose bank connect or manual entry, your total owed and number of debts (never the individual debts), and a tag telling us which campaign brought you here. We use this to show your debt-free date, email you a copy, and understand what's working.
If you ask for a Revive Financial referral. Your name, email, phone and debt summary — collected with a separate, unticked consent and shared only with Revive Financial so they can contact you. We keep a record of that consent.
Usage analytics. Which screens and buttons are used, so we can improve the product. Analytics events never include your debt amounts.
Where it's stored
Signup and referral records are stored in Australia (Sydney). Some of our service providers — analytics and email delivery — may process limited data (such as your email address or usage events) on servers outside Australia, including the United States. We take reasonable steps to ensure they handle it consistently with Australian privacy law.
Marketing emails
Optional, and only if you ticked the box. Every email has an unsubscribe link, and we action unsubscribes within 5 business days. Unsubscribing doesn't affect your use of the app.
Bank connect (coming soon)
When bank connect launches it will use Australia's Consumer Data Right with its own separate consent, and we'll update this policy before it goes live. Nothing is connected to your bank today.
Access, correction and deletion
Email hello@debtfreedom.com.au to access, correct or delete the information we hold about you. Data on your device you can delete yourself in the app, anytime.
Complaints
Contact us first and we'll respond promptly. If you're not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).
Vertial Holdings Pty Ltd · ABN 72 629 494 926 · Level 32, 101 Miller Street, North Sydney NSW 2060